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Call us free on
0800 255 0498

Or 0161 85 00 884

Call us free on
0800 255 0498

Or 0161 85 00 884

Monday to Friday 8.30am to 5pm

Remote Occupational Therapy Assessment

Looking for some help and advice for yourself, or a loved one? Struggling to obtain support and guidance from your local council, or the NHS?

We now offer an Remote Occupational Therapy Assessment which is carried out remotely via phone, or video call via Zoom, Skype, Microsoft, or any other online applications. 

Book an Assessment

Kate Makin is Ability Superstore's independent and expert occupational therapist (OT for short).

Like the majority of occupational therapists, Kate is registered with the Health and Care Professions Council (HCPC) and the British Association of Occupational Therapists (BAOT). Kate has the right training and experience to provide you with professional, helpful and useful advice.

Kate has vast experience assessing people and recommending many different kinds of daily living aids, from equipment for the bathroom and products for the kitchen to general mobility aids designed to make everyday life that little bit easier, helping to maintain independent living.

Kate takes a whole person outlook when it comes to assessing people. This means she not only looks at physical and mental health, but also overall wellbeing.

How the Remote Occupational Therapy Assessment works

This Remote Occupational Therapy Assessment offers you one-to-one time with Kate, who will discuss any challenges you, or your loved one, face on a daily basis, such as dressing, or washing. She will work with you to establish your needs and provide a written evaluation of any recommended minor adaptations to the home, or equipment, which could help. Her approach is to understand why you are unable to do what you would like to do and offer a practical, workable solution.

This Remote Occupational Therapy Assessment is extremely popular in the current times of the global pandemic and, from the feedback received to date, it is likely to continue being a useful and well used service in future times, too.

Frequently Asked Questions

We are all aware of the pressure that the NHS is under; lengthy waiting lists for appointments and long-drawn-out periods for medical referrals, and you may feel that you need some help now, rather than wait!

You might feel you need some guidance at home – ideas on how to move around better, or help on how to get out of the bath, or ways of getting dressed, and you just don’t know what to do about it, or what products are available.

An Remote Occupational Therapy Assessment can help with all of the above and more.

Remote assessments tend to be for people who aren’t already seeing an occupational therapist. Anyone over the age of 18 can buy one. 

Kate is used to working with a wide range of ages and many kinds of physical illnesses and disabilities.

If you do already have an occupational therapist, Kate is also happy to provide a second opinion.

You can book an assessment for yourself, or on behalf of someone else. If you are booking for another person, please do ensure that you have their consent to set up a Remote Occupational Therapy Assessment.

Of course!

Often, people want to have someone else with them for support, or to remind them to ask specific questions in case they forget.

It can also be helpful to have a second person, should Kate need to see how you get around your home, or look at specific rooms – this is where a video call on a mobile device, or tablet, works extremely well.

Ideally, you need to have a device that can accept video calls and has a camera and microphone, such as a smartphone, or a tablet.

During the assessment, Kate will ask you a number of questions about your health, mobility, and how you manage various day-to-day tasks.

The focus will be on the main things you find difficult, for example, getting in and out of the bath, or standing in the kitchen to prepare food.

Kate will discuss with you what your difficulties are and discuss helpful and practical ways of overcoming them.

Following the assessment, Kate will send you a written report outlining her recommendations, including any adaptations, or equipment she would recommend. You will receive the report by email within 10 days of the actual assessment.

A Remote Occupational Therapy Assessment will take approximately one hour.

A Remote Assessment can take place at a date and time to suit you, with some weekend and evening appointments available, too.

Whilst a Remote Occupational Therapy Assessment can cover most things, certain areas would be unsafe to assess remotely. This is when a more specific assessment is required, or a face-to-face visit is needed. Some examples of this would be:

• Bespoke specialist seating
• Moving and handling equipment, including hoists, slings, stand aids and slide sheets
• Major adaptations to your property, including ground floor extensions
• Individuals with highly complex needs, or severe cognitive impairment.

An assessment costs £200 excluding VAT.

To purchase an assessment, please fill in the Book An Assessment form. We will then be in touch within 3 working days to arrange a suitable date and time.

Book an Assessment

If you would like to arrange a Remote Occupational Therapy Assessment, or would like some more information, please fill in the details in the form below, and one of the Customer Care Team will be in touch with you. If you would prefer, you can call us on 0800 255 0498.


We will only use your personal information to provide the product and services you requested. Your information will be used in accordance with our privacy policy.