Our aim is to provide the very best customer service coupled with great value products. We've teamed up with Review Centre and Trust Pilot to provide customers the opportunity to provide honest feedback about the service they've received.

You can see some of our customer reviews below. To see more simply visit: Or visit:

Recent reviews from some of our customers

"Ordered at 2.15pm yesterday, received just after lunch the next day. Excellent service. Thank you so much. I had already been let down by other suppliers saying it had been dispatched then weeks later when I enquired after it saying oh no it was out of stock until August at least. So you can imagine I was a bit concerned and somewhat cynical over your fast delivery claims. But you delivered well in time, in excellent order.
Thank you so much." Mrs C, Leicester July 2016

"I just wanted to email you to say how impressed I was with the service I received. I phoned the customer services team with a query prior to ordering and was helped immediately and my order was taken. The product was delivered when I was told it would be and I am delighted with it. After several dreadful experiences with my Christmas presents ordered online from various other places it was a delight to have such superb service from your company and the delivery company you use - well done and thank you!" Gail B, December 2015

"Great service - thanks so much. It's refreshing to have such knowledgeable help on the phone and such as massive range of products. Nice one!" Bryony J, October 2015

"I just want to say a huge thank you for the excellent service you have given. I couldn’t believe it when my wife said my insoles had arrived, so quick! I haven’t tried them yet but have previously had several pairs of the Double Strike so hope these will help with the over pronation and knee, hip pain. I would most certainly give 5 stars for service. Thank you again" Dave K, August 2015

"Thanks Sandra - you have been a great help. Quick delivery and fab prices! What more could we ask for. Cheers." Brian T, March 2015

"The best service I have received - thanks so much to Rebecca for going the extra mile." Mrs Sylvia C, March 2015

"Laura was patient, kind, extremely kind and thoughtful. She thoroughly researches the items i discussed. also the site have very good prices. you are bookmarked to my favourites for future use and recommendations to others." Bev, Jan 2015

"Good old fashioned service. Quick delivery. Best selection of products available and good prices too. Thanks so much." Rachel, Jan 2015

"As a visitor to the UK, I needed some equipment fairly quickly. I phoned the store at lunchtime on Thursday and was told that both items I wanted were in stock, would leave the store that day and arrive at my London address the next day or, if not, then on Monday. Sure enough, the equipment arrived early on Monday morning in perfect condition. This was most impressive." Harold 2014

"Never knew that there were so many mobility products out there! Thanks for your great advice. Cheers." Jonathan, 2014

"Great service. Ordered Friday at 4pm and it was delivered on Saturday. Ideal. Thanks again." Paul, 2014

"Thanks for your help and advice. I wasn't sure what mobility item was required for my mum, but your help, advice and support was much appreciated. The trolley arrived the next day and she loves it!" Barbara, 2014

"Perfect - just what we wanted and super fast delivery too!" Judith, 2014

"Just to say thank you - parcel arrived first thing, our builder had it installed by 10.30am and my mother in law was able to have a shower. They look great! Thanks!" Andrew, 2014

"Have received and fitted the wheel' I am delighted, I am mobile again. A sturdy well made product and great value for money.I will give my wholehearted approval to both the product and the service. Many thanks" V Bennett, 2014